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[accordion_item title=”How long does shipping take?”]Orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days within the US. Expedited options (2-3 business days) are available at checkout for an additional fee.[/accordion_item]
[accordion_item title=”What is your return policy?”]We offer a 30-day return policy on most items. Products must be unused and in their original packaging. Contact our support team at support@artolostore.com to initiate a return.[/accordion_item]
[accordion_item title=”Do you ship internationally?”]Currently we ship within the United States. We’re working on expanding to international shipping. Sign up for our newsletter to be notified when this becomes available.[/accordion_item]
[accordion_item title=”How can I track my order?”]Once your order ships, you’ll receive an email with a tracking number and a link to track your package. You can also log into your account to view order status.[/accordion_item]
[accordion_item title=”Can I change or cancel my order?”]If your order hasn’t shipped yet, we can modify or cancel it. Contact us as soon as possible at support@artolostore.com with your order number.[/accordion_item]
[accordion_item title=”Do you offer gift wrapping?”]Yes! We offer gift wrapping for a small additional fee. Select the gift wrapping option during checkout.[/accordion_item]
[accordion_item title=”What payment methods do you accept?”]We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay.[/accordion_item]
[accordion_item title=”How do I contact customer support?”]You can reach us at support@artolostore.com or through our contact page. We respond within 24 hours on business days.[/accordion_item]
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